How Does It Work, Eligible Items, and More — Michael Kors Returns window

If you bought an item at Michael Kors that isn’t what you expected or isn’t the right size for you, you have the choice to return it.

• What’s Michael Kors’ returns window?
• Ways to return online orders
• Ways to return in-store orders
• Ways to return gifts
• What items can’t you return?
• Returns drawn from different payment methods
• Ways to maximize your savings at Michael Kors

What’s Michael Kors’ returns window?

Michael Kors has a huge selection of items that can be purchased in-store and online.

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The business’s returns window allows shoppers to return almost any item (with only a few exceptions) within 30 days from the date of purchase.

Items can only be returned if they still have the tags attached, are in an unused condition, and are accompanied by a Michael Kors return form.

There are two main ways returns can be made — online or in-store. However, remember that your original purchase route (online or in-store), along with other factors like your payment method, will determine how your items need to be returned.

Discover more than 45 stats about online vs. in-store shopping.

Ways to return online orders at Michael Kors

Items purchased online by U.S. and Canadian shoppers (i.e., on michaelkors.com or michaelkors.ca) can be returned or exchanged via mail or in-store.

The item needs to be returned within 30 days of the date you received your order. If your order was shipped in numerous packages, the 30-day return window would start on the day that you received your last package.

If you choose the “by mail” return choice, you can follow these steps:

• Step 1: Fill in the required details from the packing slip — which was included in your package.
• Step 2: Securely pack your items. The business recommends that you use the original shipping box and materials if possible.
• Step 3: Attach the prepaid and pre-addressed return label to your package.
• Step 4: For orders made on michaelkors.com, you can mail your package at any U.S. Postal Service office, residential mailbox, or dropbox, or you can visit USPS.com to schedule a free pick-up. For orders made on michaelkors.ca, you can mail your package at any Canada Post location.

Items that were purchased on michaelkors.global can only be returned via post — and not in-store.

To return your online michaelkors.global order, you can follow these steps:

• Step 1: Securely pack your items.
• Step 2: Visit www.michaelkors.global/Returns to start the returns authorization.
• Step 3: Enter your email address and order number.
• Step 4: Select the items you want to send back and give a reason for the return.
• Step 5: Choose the “prepaid” delivery label and print both the returns form and label.
• Step 6: Place the filled-out return form in your parcel before securely closing it.
• Step 7: Attach the returns label to your package.
• Step 8: Post your package at a DHL Service Point in your area or request a pick-up.

Note that for the return of items purchased on michaelkors.global, the cost of the subsidized prepaid return postage will be deducted from your return amount.

Ways to return in-store orders at Michael Kors

If you purchased your items from a U.S. Michael Kors store, it’s key to note that you can only return them to a store located in the U.S. Luckily, there are many Michael Kors stores to choose from. In 2021, there were 353 Michael Kors stores in America alone.

The same rule applies to Canadian stores.

You will only have 30-days from the date of purchase to return the item, and you need to bring the original receipt with you.

Ways to return gifts

You can return a Michael Kors item that was gifted to you — as long as it is within the 30-day return period. For gifts with a receipt, you can follow the standard returns window.

For gifts purchased online (that don't have an original receipt), you may be eligible for store credit that’ll be issued to a Michael Kors gift card (for in-store returns) and e-gift cards (for mail returns).

To return the item via mail, you can send an email to shopper service via [email protected] or [email protected] to get a return label.

What items can’t you return?

Items that aren’t eligible for returns include:

• Face masks, swimwear, underwear, jewelry, and beauty items with a broken or removed hygiene seal
• Custom-made or personalized items
• Monogrammed or engraved items
• Sale items

Also, remember that items purchased from a Michael Kors Lifestyle store can only be returned to a Lifestyle store. Similarly, items purchased from the Outlet store can only be returned to an Outlet store.

Returns drawn from different payment methods at Michael Kors

Here’s the returns window for items purchased with different payment methods.

Orders made with AfterPay

Orders made with AfterPay can be returned in-store or via mail applying the standard returns window. However, if your purchase exceeds $2000, it cannot be returned.

Orders made with Cash on Delivery

Michael Kors allows refunds for Cash on Delivery orders. However, this is for approved countries only and comes with extra charges. To determine which payment methods are approved in your country, you can view the checkout point after each order.

Return your purchase in-store, or check online for approved Michael Kors delivery businesses to return your purchase via mail.

Orders made with gift cards and e-gift cards

If you return an item purchased with a gift card, you’ll get merchandise credit via a new e-gift card.

In cases where the gift card only contributed a part of the payment for the purchase, the amount contributed by the gift card will be refunded in an e-gift card. The rest will be refunded via merchandise credit rather than to the original source of payment.

Other U.S. payment methods

To return items you purchased with American Express, Master Card, PayPal, Apple Pay, or Discover, you can either visit a Michael Kors store applying the store locator or send an email to shopper service.

All requests for returns are generally processed within 12 business days. Remember that emails are only attended to during the week, so the business advises that you send your email return request before the weekend.

Remember that you’ll need to present your packing slip or receipt and original method of payment at the time of the return.

Ways to maximize your savings at Michael Kors

Here are the top five ways you can maximize your savings at Michael Kors.

1. Ask for price-match

If an item that you purchased goes on sale within seven days of your purchase, you can ask for a price adjustment to match the sale price.

Do this by showing proof of your receipt, and the business will refund you the difference between your purchase price and the sale price.

2. Shop at Bloomingdales or Nordstrom

You can find assorted Michael Kors clothing, accessories, and jewelry items at Nordstrom or Bloomingdales for up to 50% off.

Furthermore, by opening a credit card with either one of these stores, you can expect even bigger savings on your orders.

3. Purchase discounted gift cards

If you’re a frequent Michael Kors shopper, you can purchase a discounted gift card whenever the opportunity arises.

Discounted gift cards can be found online and will give you anywhere from 5–10% off your next purchase.

This may not seem like much. But if you purchase numerous gift cards, your discount can stack up and save you plenty of money.

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4. Use coupons

Applying coupons can give you massive savings on your online orders. Depending on the coupon you use, you can save anywhere from 10–75% on your orders.

Find Michael Kors coupon codes here.

By signing up for the business’s newsletter, you’ll occasionally receive updates and special offers.

You’ll also have the choice to participate in contests, giveaways, and other events that aren’t offered to the general public. By participating, you’ll stand a chance to win huge prizes and discounted offers.

Ready to return your Michael Kors order?

Now that you’ve learned everything you need to know about Michael Kors’ returns window, you can go ahead and return your item by following the steps outlined above.

Are you someone who frequently orders items online and often finds yourself needing to return items? Discover the top 25 stores with the best return and exchange policies.

Topics Refunds